Meet Our WhatsApp Business Service

A Conversational Messaging service allows you to communicate with your customers on their WhatsApp Account.

What Can You Send To Your Customers?

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Service Messages

You can have conversations with your customers when they initiate the inquiry.

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Marketing Messages

Including promotions, offers, updates, or invitations for your customers to respond or take action.

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Utility Messages

Facilitating specifically agreed conversations

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Authentication Messages

Enable you to authenticate users with one-time passcodes

What Do You Need To Start WhatsApp Service?

Business Entity

You need to have a registered business entity with a valid Business Registration Number.

Phone Number

You'll need a dedicated, active phone number that can receive SMS and calls for verification purposes.

Domain

Have a registered domain for your business that will be used for message templates and customer opt-in. Make sure the domain is SSL-secured.

Facebook Business Manager Account

Create a Facebook Business Manager account, as this is a part of the onboarding process.

Facebook Page

You need to have an active and verified Facebook Page for your business.

Facebook Business Manager Access

Ensure that you have admin access to the Facebook Business Manager account.

Legal Documentation

Prepare legal documents such as a Terms of Service and Privacy Policy that comply with WhatsApp's Business Policy and Data Use Policy.

Business Verification

You may need to provide additional business verification documents and details, depending on your region and WhatsApp's requirements.